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Tech support & bugs
Conversion problems, text-extract errors, or unexpected crashes. Include your Windows version when you can.
Support • Runs on your PC
Contact the Relay Convert Team
Need help converting or extracting text, have feedback, or just a quick question? Email us—we read every message ourselves.
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Email us
[email protected]
Desktop support
How we can help
What to write about
Put your topic in the subject line so we can get back to you faster.
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Feedback & features
Share ideas for workflows, file formats, or other improvements to the desktop app.
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General & business
General questions, partnerships, or rolling the app out across a team.
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A note about your files
We will never ask you to send sensitive company documents or customer files. For troubleshooting, anonymized samples or error details are enough.
schedule
Typical reply: 24–48 business hours
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Looking for answers on your own?
Browse the FAQ or see how to uninstall the app.